Sales Engineer
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Sales Engineer and help us do what we do best: propelling business forward.
We are seeking a motivated Sales Engineer to help our customers unlock the full potential of our Progress Agentic RAG product. In this role, you’ll go beyond simple product demonstrations - you’ll work closely with sales teams and customers to deeply understand business challenges, identify real-world use cases, and demonstrate how our solution creates measurable value within their organization. Your enthusiasm, curiosity, and willingness to learn will help you grow as you bridge the gap between technology and business impact. Bilingual German / English required.
Please note that traveling to Germany would be frequent - around 30%.
In this role, you will:
Business-Focused Discovery:
- Engage with customers to uncover their unique business challenges, workflows, and pain points.
- Conduct discovery sessions focused on business outcomes, not just technical requirements.
Use Case Exploration & Solution Mapping:
- Analyze customer environments to identify and propose relevant use cases for our solution.
- Map product capabilities to customer business practices and strategic goals.
Value-Driven Demonstrations:
- Deliver tailored product demonstrations that highlight how the solution addresses specific business needs and drives real value.
- Showcase not only what the product does, but how it fits into and improves customer processes.
Collaboration with Sales & Vertical Teams:
- Partner with sales and industry specialists to develop joint strategies for customer expansion.
- Participate in account planning and customer meetings to ensure alignment on business objectives.
Customer Education & Enablement:
- Educate customers on best practices, use cases, and the broader impact of the solution within their organization.
- Support the creation of business cases and ROI analyses to help customers make informed decisions.
Feedback & Continuous Improvement:
- Gather insights from customer interactions and share with Product and Engineering teams.
- Document use cases and success stories for enablement and marketing.
Your background:
- Experience in a Presales technical roles
- Enthusiasm for technology and a strong desire to learn.
- Experience in any of these technologies: React, TypeScript, Svelte, Vue, or Angular
- Proficiency in German is required
- Ability to understand and articulate business challenges and how technology can address them.
- Some exposure to SaaS, data solutions, or database technologies.
- Solid communication and presentation skills.
- Curiosity and willingness to ask questions and explore new use cases.
- Team player with a collaborative mindset.
- Willingness to travel occasionally for customer meetings (if applicable).
- Experience with customer discovery or business analysis.
- Familiarity with CRM tools (Salesforce, HubSpot, etc.).
- Customer-facing experience in any capacity.
- Proficiency is English and German
Success Metrics
- Customer satisfaction and business impact scores.
- Number and quality of use cases identified and mapped to customer needs.
- Contribution to successful enterprise deals and expansions.
- Feedback from sales and technical teams on collaboration and support.
- Continuous improvement in business acumen and solution mapping skills.
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
Compensation:
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health:
- 24 vacation days annually
- Birthday day off
- Holiday entitlement increases with years of service
- Extra time off for service anniversaries
- Community service time off
- International Women’s Day – March 8 is an official holiday for all employees
- Group personal pension plan
- Income protection coverage in case of long-term illness or reduced earning capacity
- Collective health insurance
- Meal and commuting allowance (public transport card or per-kilometer reimbursement)
- Bike lease scheme with tax benefits
- Company fitness program – access to gyms nationwide
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!